Tech Mahindra to scale up its African operations

28 Jun 2011 Evaluate

Tech Mahindra plans to scale up its African operations and has made Nigeria as headquarters for business process outsourcing (BPO). The company has already assisted its customers in Africa to lessen their operating costs and generate new revenue streams.

Tech Mahindra’s strategy is to nurture local talent for effectively executing BPO operations, accordingly it has employed over a thousand local employees in Nigeria. Over a period of two years, it plans to reduce the expat head count considerably and develop the workforce locally to run the operations. Tech Mahindra has now joined the league of Indian IT companies with significant headcount in the region.

The company has partnered with leading telecom operators in Nigeria, like MTN and Multilinks, over the last two years. The company has recently won the prestigious Bharti Airtel Africa deal for setting up Airtel's BPO operations in seven countries. Tech Mahindra is committed to offering best in the industry services to telecom operators leading to enhanced experience for the end consumers in Nigeria and the Africa continent as a whole, With its telecom domain expertise and global experience over two decades.

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