HCL Technologies (HCL), a leading global IT services provider, and Cisco Systems, Inc. a global leader in information technology products, have tied-up for creating vertical solutions. First of these solutions are targeted at the financial services industry to improve the end-customer experience.
Since the inception of their strategic relationship in 1996, HCL and Cisco have been delivering joint solutions to their customers to keep up with the pace of technological developments.
The CEM (Customer Experience Management) enables financial services firms to benefit from a cloud-based delivery capability in which communications, applications and people can be virtualized so the firms can improve customer experiences. A joint CEM lab is in the making with joint investments from both parties to demonstrate the solution and will be launched by July 2012.
HCL is a leading global IT services company, working with clients in the areas that impact and redefine the core of their businesses. Since its inception, HCL focuses on 'transformational outsourcing,' underlined by innovation and value creation, and offers integrated portfolio of services including software-led IT solutions, remote infrastructure management, engineering and R&D services and BPO.
Company Name | CMP |
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TCS | 4312.00 |
Infosys | 1935.40 |
HCL Tech. | 1936.70 |
Wipro | 309.75 |
Tech Mahindra | 1756.65 |
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