Majestic Research bags MPTDC mandate to conduct customer satisfaction survey

15 Dec 2016 Evaluate

Majestic Research Services and Solutions has bagged Madhya Pradesh State Tourism Development Corporation (MPTDC) mandate to conduct customer satisfaction survey at all its locations across all seasons. As per the prescribed norms by MP Tourism, the company will conduct the survey using CATI (computer assisted telephonic interviewing) technique, Mystery Shopping and field visit and personal interview while MP Tourism will provide data for CATI.

During the survey the Majestic Research enumerators are going to interview more than 10,000 guests spread across 69 properties owned by MPTDC as per the survey mandate. As per the tender norms by MP Tourism, the study would evaluate the satisfaction levels of guests at the units with their demographic profile owned by it or directly under its governance within a four month time frame.

Majestic is the business of offering qualitative and quantitative market research services to clients in India and abroad.



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