Lakshmi Vilas Bank, a private sector lender has signed an agreement with IT services giant Tata Consultancy Services (TCS) for managing its back office operations and document management systems.
The agreement will make the processes easy for essentials like account opening, Know-Your-Customer (KYC) compliance, loans and advances, trade finance and ATM card management easy. Data like forms and applications collected at the branches will be sent to a centralised processing cell and data centre which will help manage the content centrally.
The centralisation will be done in two phases and the first one will entail savings and current accounts opening, centralisation of account opening under financial inclusion while trade finance, opening demat accounts and 3-in-1 accounts will be carried out in the second phase.
Earlier in April, the private sector lender had slashed its domestic term deposit rates across various time slabs by 25 to 50 basis points following central bank’s monetary policy.
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