HCL Technologies feature as Most Innovative, Flexible IT Services Provider in Nordics

06 Aug 2012 Evaluate

Global IT services provider, HCL Technologies (HCL) has been named as a leader in innovation in the Nordics by global professional services firm, KPMG. This accolade comes as part of a survey into the performance of outsourcing service providers and customer vendor satisfaction in the region.

HCL's ranking was the result of a study conducted by KPMG, which evaluated 28 service providers and more than 900 unique client/provider relationships and polled C-level executives, or their direct reports, from more than 340 of the top IT spending organisations across the Nordics.

The research not only ranked HCL as a leader in innovation, but highlighted that it was also the most flexible service provider, and in the top three providers in general customer satisfaction. Furthermore, the study also revealed that HCL were one of the most consistent service providers, with a minimum top five ranking in all sub categories, including those that evaluated price, quality, risk, relationship, innovation, flexibility, governance and transition.

HCL Technologies is a leading global IT services company, working with clients in the areas that impact and redefine the core of their businesses. HCL focuses on ‘transformational outsourcing’, underlined by innovation and value creation, and offers integrated portfolio of services including software-led IT solutions, remote infrastructure management, engineering and R&D services and BPO.

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