CRISIL has downgraded its corporate credit rating on Firstsource Solutions (Firstsource) to ‘CCR BBB’ from ‘CCR BBB+’. The rating on First source’s short-term bank facilities has also been downgraded to ‘CRISIL A3+’ from ‘CRISIL A2’.
The downgrade reflects Firstsource’s reduced financial flexibility to refinance the shortfall of around $85 million of the $237 million foreign currency convertible bonds (FCCBs) falling due for redemption on December 4, 2012.
Further, the rating agency is expecting that Firstsource to finalise a new agreement with the FCCB holders by the first week of November 2012. The timeliness of completion of all formalities related to the new agreement is a key rating sensitivity factor.
However, the ratings also reflect Firstsource’s established market position and diversified revenue profile from three business verticals, viz, telecommunication (telecom) and media, healthcare, and banking, financial services and insurance (BFSI).
Further, Firstsource’s operating performance is expected to improve in 2012-13. The company’s revenues and operating profitability have increased by 32 per cent and 30 per cent, respectively, in the first quarter of 2012-13 over those in the same period of 2011-12.
Firstsource provides BPO services mainly across three verticals: telecom and media, healthcare, and BFSI. The verticals contributed 42.0 per cent, 33.0 per cent, and 25.0 per cent, respectively, to the company’s revenues during the first quarter of 2012-13. Firstsource has a global delivery model, with 32,553 employees and 48 delivery centres across the US, the Philippines, India, the UK, and Sri Lanka. The company was promoted by ICICI Bank Ltd in 2001; the bank’s shareholding in the company has reduced over the years.
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