Firstsource Solutions’ Chennai centre recertified for ‘COPC CSP Standard’

13 Dec 2012 Evaluate

Firstsource Solutions (FSL), a global Business Process Outsourcing (BPO) provider has been successfully recertified ‘COPC CSP Standard - release 4.4’ for its Chennai - Healthcare & Publishing delivery centre. This is the fifth consecutive year for the centre getting certified on COPC implementation. Besides, other COPC CSC certified centres include FSL’s Bangalore Pritech and FDS Colombo premises.

The certification indicates that COPC approves the company’s Chennai center that has maintained high standards and best practices in managing Client Relationships for the Healthcare and Publishing processes.

Firstsource Solutions is a global provider of business process management services. The company offers wide range services in area of banking and financial services, telecommunications and media and the healthcare industry. Firstsource provides services throughout the customer lifecycle that includes customer acquisition, customer care, billing and collections, transaction processing and business research and analytics.

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