State Bank of India to allow clients to get loan sanction letter online

17 Dec 2012 Evaluate

State Bank of India, India's largest public sector lender has decided to allow prospective customers to generate in-principle loan sanction letter online for home loans. It is going to put in place an Internet-based customer acquisition solution for the same, which will save the net-savvy GenNext customers repeat visits to the bank’s branch for completing the formalities associated with getting a home loan.

The bank's sales executives will follow-up on the loan proposal with the customer, collect necessary documentary proofs and forward the application to Retail Assets Processing Centres for processing. The Web-based customer acquisition platform will provide the customer the option to request expert callback if he or she get stuck at any stage.

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