Kotak Mahindra Bank’s arm partners with Clootrack

09 Jan 2023 Evaluate

Kotak Mahindra Bank’s 100% subsidiary -- Kotak Mahindra General Insurance Company (Kotak General Insurance) has partnered with Clootrack, an AI-driven, real-time customer experience platform. The latter's comprehensive intelligent customer experience analytics platform offers a fully SAAS model, gathers and analyses billions of customer reviews to help enterprises understand 'why' customer experience drops. 

This partnership will empower Kotak Mahindra General Insurance with actionable insights into its non-life insurance products through customer feedback and understand gaps in the market to improve its customer experience. Clootrack's ability to process and analyse large amounts of data from multiple sources will help Kotak GI with informed decision-making. The granular insights and findings will uncover patterns, trends, and relationships that can be used to fine-tune operations, improve customer offerings, and identify new growth opportunities.

Kotak Mahindra Bank offers a wide range of banking products and financial services for corporate and retail customers through a variety of delivery channels and specialized subsidiaries in the areas of personal finance, investment banking, life insurance, and wealth management.

Kotak Mahindra Bank Share Price

1756.80 -33.00 (-1.84%)
10-Jan-2025 16:59 View Price Chart
Peers
Company Name CMP
HDFC Bank 1657.15
ICICI Bank 1248.60
Axis Bank 1040.80
Kotak Mahindra Bank 1756.80
Indusind Bank 937.60
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