Tech Mahindra has partnered with Google to launch Generative AI Powered Email AmplifAIer under Tech Mahindra’s TechM amplifAI0 suite of AI offerings. The Email AmplifAIer will serve as a one stop solution to manage all email communication of contact centre for enhanced customer service.
Tech Mahindra’s Email AmplifAIer will bring the power of Generative AI to provide unified visualisation and automation technique. This will enable the human-in-the-loop philosophy to deliver outcome in a responsible manner to improve customer experience. The Email amplifAIer will provide end-to-end solutions for email automation and personalised responses by identifying the intents, extracting the required entities from the email and other systems including applications such as CRM, Finance. The solution will drive significant improvement in agent productivity and turnaround time, create consistent and accurate responses and have lesser human dependency.
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise.
Company Name | CMP |
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TCS | 4156.80 |
Infosys | 1923.85 |
HCL Tech. | 1903.35 |
Wipro | 307.90 |
Tech Mahindra | 1713.50 |
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