Vodafone Idea introduces ‘Vi Priority’ service for postpaid customers

13 Sep 2023 Evaluate

Vodafone Idea (Vi) has introduced a new service ‘Vi Priority’ to build a distinctive customer service experience for its high valued - Postpaid users. The launch of this new service is designed based on the learnings and insights gathered from a pilot conducted in select circles.

Vi Priority is designed to focus on customer experience and performance with a set of differentiated features to enhance value and boost customer satisfaction. Vi postpaid customers on high rental plans of Rs 699 and above and family plans of 4 and above can avail this priority service. 

Further, it is also extended to senior citizens and Vi long-term customers for 10 years or more. Vi Priority service is already available in nine circles namely Mumbai, Delhi, Kolkata, Gujarat, Karnataka, Kerala, Maharashtra & Goa, Tamil Nadu and Andhra Pradesh and will shortly be available across India.

Vodafone Idea is an Aditya Birla Group and Vodafone Group partnership. It is developing world-class infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence.


Vodafone Idea Share Price

7.40 -0.30 (-3.90%)
20-Dec-2024 16:59 View Price Chart
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