Thomas Cook launches Forex services through WhatsApp

21 Sep 2023 Evaluate

Thomas Cook (India) has launched end-to-end forex transactions using WhatsApp. This industry-first initiative is very simple to use - customers simply need to add Thomas Cook Forex as a Whatsapp contact by adding +918879142236 as they would any other contact. Once this is done, the customer will be connected directly to an AI-enabled chatbot for prompt, 24x7 access from anywhere.

Forex via Whatsapp will enable customers to view live rates, buy and sell forex, send money abroad to their family or for overseas education fee remittances and manage their transactions - both from the comfort of their home, and while travelling overseas. Together with Thomas Cook’s Ghar pe Forex commitment of doorstep delivery in 2 hours anywhere in the country, Forex via Whatsapp ensures a simple, swift and seamless customer experience - reinforcing the brand’s India Ka Forex Specialist position. 

Forex via Whatsapp also offers Thomas Cook Prepaid Card customers a familiar, quick and efficient solution to manage their FX card: from reloads, checking balances, downloading statements, setting/resetting of pin, enable/disable channel, block/unblock card, etc.

Thomas Cook (India) is India’s leading integrated travel services company.

Thomas Cook (India) Share Price

198.00 -6.80 (-3.32%)
23-Dec-2024 16:59 View Price Chart
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