Vodafone Idea jumps on partnering with Anritsu to provide enhanced calling experience

Vodafone Idea is currently trading at Rs. 13.41, up by 0.23 points or 1.75% from its previous closing of Rs. 13.18 on the BSE.

The scrip opened at Rs. 13.30 and has touched a high and low of Rs. 13.53 and Rs. 13.21 respectively. So far 15187491 shares were traded on the counter.

The BSE group 'A' stock of face value Rs. 10 has touched a 52 week high of Rs. 15.07 on 20-Nov-2023 and a 52 week low of Rs. 5.70 on 31-Mar-2023.

Last one week high and low of the scrip stood at Rs. 13.59 and Rs. 12.65 respectively. The current market cap of the company is Rs. 65230.78 crore.

The promoters holding in the company stood at 50.36%, while Institutions and Non-Institutions held 37.44% and 12.20% respectively.

Vodafone Idea (Vi) has partnered with Anritsu to provide end-to-end enhanced calling experience for customers on VoLTE (Voice over LTE) in India. Maintaining a high-quality voice service is vital to ensure excellent customer experience. Keeping this in mind, Vi has implemented a VoLTE monitoring solution of Anritsu to enable Superior VoLTE experience for Vi users - faster call connectivity and crystal clear sound quality; Improved efficiency with faster detection and demarcation of VoLTE service issues; Enhanced view of VoLTE service-specific insights and Prioritization of the resolution of issues based on subscriber impact and severity.

VoLTE is a complex architecture with multiple nodes and interfaces, which makes detecting and isolating customer - impacting issues challenging with traditional OSS systems. Detection of specific customer issues, like muted calls and dropped words, is unavailable in other OSS systems. Anritsu brings enhanced visibility with insights across all VoLTE dimensions like subscriber, device, network nodes, codecs, and cell-id. This speeds up the time to identify customer-affecting VoLTE issues and their resolution.

Using Anritsu’s patented anomaly detection on VoLTE, Vi reduced the mean time to resolution of issues by 30%. These issues are detected in real-time, which is pivotal for the subscriber experience of VoLTE. The root causes of the issues are isolated and pushed to the relevant team with actionable intelligence. Anritsu’s full suite of cloud-first applications, including eoMind anomaly detection, are deployed in Vi’s Open Universal Hybrid Cloud, contributing to significant savings in capex, opex, resources, and automation investments.

Vodafone Idea is an Aditya Birla Group and Vodafone Group partnership. It is developing world-class infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence.