Tech Mahindra inks MoU with Indosat Ooredoo Hutchison

02 Mar 2024 Evaluate

Tech Mahindra has signed Memorandum of Understanding (MoU) with Indosat Ooredoo Hutchison (Indosat) at Mobile World Congress (MWC) 2024 to build 'Garuda,' a Large Language Model (LLM) to preserve Bahasa Indonesia, the official and national language of Indonesia and its dialects. Garuda will be built on the principles of Tech Mahindra's indigenous LLM 'Project Indus', a foundational model designed to converse in a multitude of Indic languages and dialects.

The unique features of Garuda will create multiple use cases and enable Indosat's customers to leverage various applications, including customer support, experience, and content creation across industries such as healthcare, e-commerce, rural education, banking and finance, agriculture, and telecom. The model will offer personalised customer experiences by analysing sentiment and understanding behavioural patterns, resulting in flexible learning based on customers' previous interactions. As part of this partnership, the company will leverage its technology expertise to gather and curate data in the Indonesian language, which will be pre-trained and released as a conversational model for Indosat.

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise.

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