Tech Mahindra moves up on collaborating with LivePerson

Tech Mahindra is currently trading at Rs. 1514.60, up by 11.95 points or 0.80% from its previous closing of Rs. 1502.65 on the BSE.

The scrip opened at Rs. 1510.00 and has touched a high and low of Rs. 1521.35 and Rs. 1510.00 respectively. So far 1354 shares were traded on the counter.

The BSE group 'A' stock of face value Rs. 5 has touched a 52 week high of Rs. 1568.90 on 01-Aug-2024 and a 52 week low of Rs. 1089.00 on 26-Oct-2023.

Last one week high and low of the scrip stood at Rs. 1525.00 and Rs. 1462.20 respectively. The current market cap of the company is Rs. 146982.20 crore.

The promoters holding in the company stood at 35.05%, while Institutions and Non-Institutions held 54.11% and 10.85% respectively.

Tech Mahindra and LivePerson, Inc., the enterprise leader in digital customer conversations, have entered into a partnership to transform customer engagement in the financial services and HLS (Healthcare and Life Sciences) industries. The partnership underscores the two organizations’ joint commitment to driving digital transformation and elevating customer experience powered by artificial intelligence (AI).

The partnership will address the unique challenges and opportunities within the financial services and HLS sectors by combining LivePerson's cutting-edge conversational platform and AI technology with Tech Mahindra Business Process Services’ (BPS) extensive domain expertise. It will provide personalized customer experiences through recommendations and ensure the security of sensitive data with high compliance standards. The partnership will boost operational efficiency by automating administrative tasks, enabling the workforce to focus on more complex issues.

The partnership aims to expedite time-to-market by combining AI technology with human expertise, delivering impactful customer service solutions. As part of this partnership, Tech Mahindra's BPS will leverage LivePerson's Conversational Cloud platform to develop tailored solutions to empower healthcare organizations to reduce patient wait times, improve accessibility, streamline patient onboarding, and ensure data security. The partnership will enable financial institutions to reduce operational costs, enhance security, and improve customer satisfaction through AI-agents, authenticated messaging, and enhanced self-service capabilities.

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise.