Bharti Airtel inks managed VAS deal with Mahindra Comviva

31 Oct 2013 Evaluate

Bharti Airtel, a leading global telecommunications company with operations in 20 countries across Asia and Africa has signed a managed VAS deal under a strategic partnership model with Mahindra Comviva, the global leader in providing mobile financial and VAS solutions for its Bangladesh operations. As part of this three-year deal, Mahindra Comviva will manage Bharti Airtel’s service delivery platform inclusive of Mahindra Comviva’s deployed products like Messaging Service Delivery Platform (MSDP), Unstructured Supplementary Service Data (USSD), Bulk Messaging Gateway (BMG) and dBILL VAS Charging solution.

With this deal, Mahindra Comviva will now manage Bharti Airtel’s VAS services across all operations in 20 countries in Asia and Africa. At present, Mahindra Comviva is managing over 4000 VAS nodes for Airtel Africa in 17 countries, Airtel India and Airtel Sri Lanka from various partners to meet defined service-level agreements. In addition to managing the VAS nodes, Mahindra Comviva will provide 24/7 VAS monitoring and will help Airtel Bangladesh to optimize their data center operational costs by 15% to 25% and savings of upto 20% on overall capex. This end-to-end service management will further help Airtel Bangladesh to improve overall customer experience.

Bharti Airtel is a leading integrated telecommunications company with operations in 20 countries across Asia and Africa. The company ranks amongst the top 5 mobile service providers globally in terms of subscribers.

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