Durgapur center of Hinduja Global Solutions (HGS), a leading global provider of business process management services, has completed five years of service. The company has two centers at Durgapur that are dedicated to one of India’s largest telecom service providers.
HGS Durgapur has been a recipient of many awards from its client and has emerged as a truly high performing center under the HGS Banner. Last year, HGS was felicitated by the government of West Bengal in recognition of the contribution towards the development of the state. Being among the first movers in this city, the company feels that Durgapur is at the forefront of locations favorable for voice based domestic BPO operations.
In addition, the company has plans to expand its operations in Durgapur substantially in the coming years by adding supplementary service lines and recruiting more people.
The company started its journey at the said steel city with just 70 employees in 2007; the center has more than 2000 employees now. HGS chose Durgapur in 2007 due to the availability of a large pool of talented and skilled manpower, strong industry-academia linkages and a supportive infrastructure.
Hinduja Global Solutions, a part of the multi-billion dollar conglomerate ? Hinduja Group, excels in providing outsourcing solutions that include Back Office Processing, Contact Center services and customized ITES solutions to its global clientele comprising several Fortune 500 Companies.
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