HGS’ arm introduces EDE Pathway Solution

01 Oct 2020 Evaluate

Hinduja Global Solutions’ (HGS) subsidiary, HGS Colibrium LLC, has released its EDE Pathway solution, which enables health insurance plans to deploy the Enhanced Direct Enrollment (EDE) pathway to their prospective and current individual subscribers.

The Centers for Medicare and Medicaid Services (CMS)states that the goal of the EDE program is to enable consumers, agents and brokers assisting consumers to be able to go directly to the approved enrolment partner’s website for the entire application and enrollment experience, without being redirected to HealthCare.gov. In addition, consumers will be able to download Exchange notices, get status updates, or follow up on actions they need to take, directly through the partner’s website. This great new opportunity enables the private sector to come up with innovative ways to create a uniquely tailored end-to-end user experience.

HGS is a global leader in business process management (BPM) and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day.

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